What Why and Where answered for Enterprise Content Management (ECM)

What ?

Enterprise Content Management (ECM) is the strategies, methods and tools used to capture, manage, store, preserve, and deliver content and documents related to organizational processes. ECM covers the management of information within the entire scope of an enterprise whether that information is in the form of a paper document, an electronic file, a database print stream, or even an email.

What ?

ECM follows a set of Government standards which are listed below:

- HIPAA (Health Insurance Portability and Accountability Act)
- SAS 70 (Statement on Auditing Standards No. 70)
- BS 7799 (Best practices for Information Security Management)
- ISO/IEC 27001 (Information Security Management System (ISMS) )

Where ?

ECM is used for various relationships in and between

- B2E (Business to Employee)
- B2B (Business to Business)
- B2G (Business to Government) derived from B2B


To start with there are various open source solutions available in the market see my article for details and their features.